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About Panoply

\PAN-uh-plee\ noun :

a full suit of armor something forming a protective covering a magnificent or impressive array

Restly Shape

What We Do

Businesses today face an increasingly challenging economic climate that requires them to evolve competitively and stay one step ahead. Businesses require robust networks, sophisticated & aggressive security measures that scale with threats and awareness, and secure, seamless access to critical business data all the time, on any device, and from any place. Businesses demand that their equipment, including staff computers, perform at optimum levels and receive fast & reliable support whether their teams are working from the office, remotely, or hybrid.

However, most managed service organizations are still far from achieving this. Despite remarkable strides made, most MSPs still fall behind in providing proactive support, rapid response to technical issues, and, most importantly, prioritizing clients' needs. At Panoply IT Solutions Inc, we set out to streamline market inefficiencies and restore confidence in your technology provider. We take the hassle and worry out of your IT service needs so that you can focus on running your business. After all, our tagline says - It's time to love your technology partner again.

Who We Are

Tucked away in Orange County, California, USA, Panoply IT Solutions Inc. is a locally owned and operated organization spearheaded by experienced technology professionals. We are a dedicated team of industry professionals with decades of technical experience in the IT Managed Services vertical. We are passionate about changing how clients feel about outsourced IT services and rekindling trust & integrity through the highest standards of morality and customer service. Our main focus is solving our client's biggest challenges and not the contract value.

Panoply IT Solutions Inc. prides itself in conducting business by providing best-in-class services governed by a code of ethics and integrity. We provide industry-leading, cutting-edge IT Support Services, Data Protection, Project Services, and Security Solutions to all our clients nationwide. We help business owners and IT management professionals sleep better with the confidence that their network is running at optimum performance, employee workstations are up-to-date and supported round the clock, and that their critical business data is safe and accessible anytime and from anywhere.

Our Mission

Our mission is to push the industry standard on technology services delivery. We are driven by the desire to conduct our business with the highest moral standards and put our clients' satisfaction before profit. We set out to ensure our clients benefit from our industry-leading solutions to support and protect their business-critical IT infrastructure and prized human talent.

Net CSAT Score

90% +
4.5 out of 5

CSAT Response Rate

40%

Our Core Values

Integrity

We will always choose courage over comfort. Choose what is right over what is easy and choose to practice our values.

Integrity

We will always choose courage over comfort. Choose what is right over what is easy and choose to practice our values rather than simply professing them. We will always conduct business with a strict moral and ethical code.

Reliability

A core element of reliability is doing what we say we will do, and communication is key. We deliver great results time after time.

Reliability

A core element of reliability is doing what we say we will do, and communication is key. We place great importance on our people and practices to deliver consistently great results time after time, and who can be depended upon to deliver on commitments and promises.

Collaboration

We collaborate with you to understand your vision, boost productivity, and help you achieve your IT management and growth strategy goals.

Collaboration

We believe in empowering our employees to communicate with the client to curate viable solutions. We collaborate with you to understand your vision, boost productivity, and help you achieve your IT management and growth strategy goals.

Accountability

We pride ourselves on being an accountable organization that is dedicated to our clients. We will always answer for our decisions.

Accountability

We strive to live up to every claim we make and delivery on all of our promises without fail. We pride ourselves on being an accountable organization that is dedicated to our clients. We will always answer for our actions and decisions, and accept responsibility for our mistakes and remediate them promptly.

Transparency

We believe in clear communication and complete transparency when it comes to building lasting relationships with our clients.

Transparency

We believe in clear communication and complete transparency when it comes to building lasting relationships with our clients. We will always lead our efforts in the spirit of solving business problems and only offer solutions that are in alignment with our client’s goals and vision.

Giving Back

We are committed to giving back a minimum of 5% of profits directly to needy families in the community.

Giving Back

We believe it's important, and a duty to make sure that families with young children get help when needed. As an organization, this is something we feel very passionately about and it’s a big part of who we are and what we work towards.