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Co-Managed IT for Internal IT Teams
TROUBLE HITS.
IT CAN'T BE EVERYWHERE.
WE'RE ALREADY ON IT.
Live U.S. Help Desk, Secure360™ managed cybersecurity, business continuity and cyber resilience, keeping your business operational and recoverable, without adding headcount.
Gaps Happen. We're Your Backup.
Internal IT teams are stretched thin: fielding support calls, watching for threats, and hoping nothing breaks at 2 a.m.
Panoply closes that gap. Our DirectConnect™ Help Desk connects every user to a live, U.S.- based engineer, no ticket required, with 70% of calls answered under 2 minutes. Secure360™, our fully managed cybersecurity platform, is powered by Huntress, winner of the 2026 Cybersecurity Stars Award from The Hacker News. It delivers EDR (endpoint detection and response), ITDR (identity threat detection and response), and SIEM (Security Information and Event Management)-based threat monitoring and remediation.
Business continuity keeps you operational during a disaster or a hardware failure by spinning up server images locally or in the cloud, then rebuilds your servers from the last clean backup. Cyber resilience works the same way. If ransomware gets through, you spin up the affected servers and rebuild from the last clean backup instead of paying a ransom. 24/7 Network Operations Center (NOC) and Security Operations Center (SOC) monitoring covers day-to-day operations. It's the coverage of a bigger team, without adding headcount.
24/7 DirectConnect™ Help Desk • Secure360™ Cybersecurity Platform • Business Continuity & Cyber Resilience
Panoply delivers enterprise-grade co-managed IT, cybersecurity, and business continuity services that reduce risk, strengthen security posture, and ensure continuous uptime.
Our 24/7 U.S.-based help desk, SOC, and NOC services extend your internal IT team, while Secure360 delivers fully managed advanced threat detection, incident response, and continuous security monitoring to keep your business secure and resilient.
Our approach:
The Panoply Difference
Most IT providers pile on tools, licenses, and complexity. We simplify—delivering fully managed outcomes, not fragmented solutions.
Direct Connect Help Desk
24/7 U.S.-based support with certified engineers answering immediately—owning issues from start to resolution with clear communication and no tickets, delays, or escalation loops.
Always-On Monitoring
24/7 NOC and SOC monitoring that detects, investigates, and resolves issues early—reducing downtime, eliminating alert fatigue, and keeping systems performing at their best.
Integrated Cybersecurity
Fully managed, layered defense combining endpoint protection, identity threat detection and response, 24/7 SOC monitoring, SIEM visibility, and rapid incident response—working together to validate and stop threats fast.
Continuity First
Local and cloud-based backup and disaster recovery with rapid, reliable restores—ensuring system availability and business continuity during outages, failures, or cyber events.
Modern Work & Secure Access
Cloud migrations (servers, email, and SharePoint), NextGen NaaS, Zero Trust access control, and penetration testing—enabling secure, scalable access and connectivity without added complexity.
You don’t just get IT support. You get a complete IT ecosystem that grows with you.
Our Core Services
Not Outsourced. Co-Powered.
Managed IT Essentials
Proactive IT that keeps your business running smoothly, with 24/7 support and monitoring.
We partner with your internal IT department through Co-Managed IT Support—filling skill gaps, handling 24/7 monitoring, and absorbing help desk overflow—so your team never falls behind and can focus on strategic initiatives.
Real people ready to solve user issues fast with 24/7 US-based support..
Around-the-clock network oversight to fix problems before downtime.
24/7 security analysts detecting threats early and stopping them in real time.
One Secure360™ Platform. Total Peace of Mind.
Secure360™ delivers managed detection, containment, response, and recovery, backed by a 24/7 team of threat hunters and SOC analysts, giving you enterprise-level coverage without the enterprise headcount.
Secure360™ is powered by Huntress's SOC, winner of the 2026 Cybersecurity Stars Award (The Hacker News).
Next-gen defense for every device, with real-time threat detection and automated response to stop attacks instantly.
Prevent business email compromise & unauthorized access through layered email security, identity controls, and user awareness training.
Log ingestion, correlation, and real-time threat detection with alerting from our 24/7 SOC.
Control access by identity, device, and context. Lock down users, apps, and data with precision.
Co-managed 24/7 detection, investigation, and incident response supporting internal teams with continuous security coverage.
Penetration Testing & Risk Assessments
Simulated attacks, vulnerability scans, and remediation guidance to uncover and close security gaps.
24/7 Cyber Resilience & Recovery Support
Business Continuity, Backup, Disaster Recovery & Cyber Resilience
Recover fast and keep operating through outages, disasters, or a cyberattack with managed backup, disaster recovery, and cyber resilience, engineered so you're never forced to pay a ransom to get back online.
Choose local plus cloud or direct-to-cloud disaster recovery. Both restore from a clean, verified backup.
- Rapid on-site recovery with cloud failover, or protection with zero on-prem hardware
- Image-based backup built for fast, reliable disaster recovery
- Rebuild from a clean backup instead of paying a ransom
Automated backup and point-in-time recovery for Microsoft 365, Google Workspace, Dropbox, and Salesforce.
- Automated daily backups to secure cloud storage
- Point-in-time recovery from accidental or malicious deletion
- Protection against compromised accounts and sync errors
Automated image backup and fast device recovery keep users productive, even after ransomware.
- Automated image-based endpoint backup
- Rebuild a ransomware-hit device from a clean image in hours, not days
- Flexible restores and cloud failover
Backup & Disaster Recovery: Common Questions
What's the difference between backup and disaster recovery?
Backup creates copies of your data. Disaster recovery restores your entire business (systems, applications, and access) after an outage, disaster, or cyberattack. We combine both, so you're never left with just files.
Can I recover from ransomware without paying?
Yes. With clean, verified backups, you can rebuild affected systems from a known-good data set instead of negotiating with attackers, restoring operations without paying a ransom.
What is BCDR?
BCDR (business continuity and disaster recovery) combines data backup, system recovery, and continuity planning so your whole business keeps operating during and after a disruption, not just your data.
Do you back up Microsoft 365 and Google Workspace?
Yes. SaaS backup covers Microsoft 365, Google Workspace, Dropbox, and Salesforce with automated, point-in-time recovery for accidental deletion, compromised accounts, or malicious activity.
protected, monitored & recoverable
Cloud & Migration Services
Migrate to the cloud with confidence—faster, simpler, and disruption-free.
M365 Email Migration
Enable smarter collaboration instantly.
Move apps and workloads securely to the cloud.
powered by Nile
Network-as-a-Service (NaaS)
Enterprise networking as a service—secure, simplified, and guaranteed to perform.
Autonomous wired & wireless LAN.
A NextGen All-in-One wired & Wireless secure network
Built-in isolation that contains threats instantly.
99.95% uptime, automated optimization, and issue resolution.
99.95% Uptime Commitment
Networks and critical systems stay online.
Threat Detection & Response
24/7 Huntress-powered monitoring, threat hunting, and human-led SOC response.
Lower Total Cost Of Ownership
Consolidate tools and services into one ecosystem.
DirectConnect Help Desk
Live-answer, U.S. Based technicians deliver rapid issue resolution and escalation.
Faster Recovery
Verified, managed backups ensure business continuity.
Cyber Insurance Readiness
Layered security controls aligned to modern insurance requirements.
Why Businesses Choose Panoply
Take the Next Step
Ready to Simplify and Secure Your IT?
Don’t wait for the next outage or breach to rethink your IT strategy.
Panoply helps you stay resilient, reduce risk, and scale without the overhead.